Payments
Accept payment before you leave the job site.
Card on file, swipe in the field, or email a payment link — your customers have options. You get funds in your account within 1 to 2 business days, automatically.
In depth
What Payments does for your business
Collecting payment after a field service job has traditionally been one of the most awkward parts of running a service business. Many small contractors wait days or weeks to get paid because their invoicing process is disconnected from the job itself. ServBuilder closes this gap by putting payment collection directly inside the job workflow. The moment a tech marks a job complete, the invoice is ready to send or present. Customers can pay by credit card on-site using their tech's phone as the terminal, or they can pay later via a secure link that works on any browser. For recurring customers, card-on-file auto-billing means you never have to ask for payment at all. It happens automatically after each visit. ServBuilder uses Stripe for all payment processing, meaning your funds arrive in 1 to 2 business days with full transaction-level reporting inside the app. There are no separate payment terminals to buy. Card payments: 2.9% + 30 cents per transaction. This rate includes Stripe's processing fees, with no other payment fees from ServBuilder.
How it works
Get paid the same day you do the work
Choose how you collect
Use the mobile app to take a card swipe or tap on-site, or email a payment link or share the link.
Customer pays in seconds
Card payments take under 30 seconds on-site. Payment links work on any device — no app download needed for your customers.
Funds deposited automatically
Stripe handles the processing. Funds are deposited in 1 to 2 business days. You get a full transaction history and automatic reconciliation in ServBuilder.
Results
What you get with Payments
Time to deposit
To collect payment (card or link)
Additional payment terminals needed
What's included
- Included on Professional and Enterprise, not on Starter.
- Mobile app access (iOS & Android)
- Card payments: 2.9% + 30 cents per transaction. This rate includes Stripe's processing fees, with no other payment fees from ServBuilder.
- Real-time sync across devices
- Setup support from ServBuilder team
- Regular feature updates at no extra cost
Built for the trades
Popular industries using Payments
FAQ
Common questions about Payments
Do I need to buy a separate card reader or terminal?
No. Card payments can be taken directly through the mobile app using the technician's phone, though a card reader is optionally supported for chip-and-PIN if you prefer one.
How does card-on-file auto-billing work for recurring customers?
Once a customer's card is saved, ServBuilder can automatically charge it after each recurring visit is marked complete, so you never have to manually request payment for repeat service.
What do card payments cost?
Card payments: 2.9% + 30 cents per transaction. This rate includes Stripe's processing fees, with no other payment fees from ServBuilder.
Related Reading
Guides and insights for payments
Stop chasing invoices — start collecting at the door
Complimentary limited-beta access for accepted organizations and use Payments with your own data. Access is approval-based, not an open signup. No credit card required to start.
Wave 5–15 high-touch shops inside a 40-tenant cap. After beta, founding rates are $49/$99 for continuous customers; public list is $79/$199.