GPS Tracking
Know exactly where every crew member is, right now.
Open the dispatch board and see every technician's real-time location. Know who's en route, who's on-site, and who just finished — without making a single call.
In depth
What GPS Tracking does for your business
When customers ask where their technician is and you cannot answer immediately, it creates unnecessary stress on both sides of the call. ServBuilder's GPS tracking layer keeps every active technician's location visible on the dispatch map, updating continuously throughout the workday. Dispatchers can see at a glance who is en route, who is on site, who has just finished a job, and who is closest to a new emergency call that just came in. This visibility makes dispatching smarter — assigning the nearest available tech to an urgent job instead of guessing from memory. Customers benefit automatically: when a tech is dispatched, ServBuilder sends them an SMS with an estimated arrival time, and sends a second notification when the tech is ten minutes away. At the end of the day, every route is stored in the job history, giving you a verifiable record for mileage reimbursement, billing disputes, or performance reviews.
How it works
Your whole crew. One live map.
Crew locations update automatically
When a technician starts their day and opens the ServBuilder app, their location appears on the dispatch map — updated every few minutes while they're working.
Customers get ETA notifications
When a tech is dispatched, the customer gets an SMS with their ETA. When the tech is 10 minutes away, another message goes out automatically.
Review mileage and routes
At the end of the day, full route history is available per crew member — useful for mileage reimbursement, dispute resolution, and performance reviews.
Results
What you get with GPS Tracking
Crew location visibility
Customer ETA notifications
Daily route history per technician
What's included
- Included in all plans
- Mobile app access (iOS & Android)
- Unlimited usage — no per-job fees
- Real-time sync across devices
- Setup support from ServBuilder team
- Regular feature updates at no extra cost
Built for the trades
Popular industries using GPS Tracking
Related Reading
Guides and insights for gps tracking
Know where your crew is, always
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