Dispatching
Get crews moving in one tap.
Assign a job, hit send. Your technician's phone buzzes with everything they need: customer name, address, job notes, and a live navigation link. No radio calls, no confusion.
In depth
What Dispatching does for your business
Every minute between a service call being received and a technician being on the road represents lost revenue and a worsening customer experience. Traditional dispatching — phone calls, text threads, whiteboard updates — is slow, error-prone, and impossible to track. ServBuilder's dispatching system compresses the entire handoff into a single tap: you assign the job on the dispatch board, and within seconds the technician's phone receives a push notification with the customer's name, address, job notes, equipment history, and a navigation link. No back-and-forth, no confusion about what tools to bring, no duplicate data entry. For emergency service businesses like plumbing and electrical, this speed is a competitive advantage — the team that reaches the customer first often wins the job. And because every dispatch action is logged in real time, you always have a clear record of who was assigned what and when.
How it works
Dispatch done in a single tap
Assign from the board
Drag a job to a crew member on the dispatch board or use the quick-assign menu. Both take under 5 seconds.
Crew gets notified instantly
A push notification lands on their phone with all job details. They tap to accept and navigate directly to the customer — no separate calls or texts needed.
Track progress live
You see when they accept, when they're en route, when they arrive, and when they complete the job — all on the dispatch board in real time.
Results
What you get with Dispatching
Average dispatch time
Missed job notifications
Status updates on every job
What's included
- Included in all plans
- Mobile app access (iOS & Android)
- Unlimited usage — no per-job fees
- Real-time sync across devices
- Setup support from ServBuilder team
- Regular feature updates at no extra cost
Built for the trades
Popular industries using Dispatching
Related Reading
Guides and insights for dispatching
See how fast your crew can move with ServBuilder
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